Patient questions
Answers, before you call
The thirteen questions our front desk hears most. If yours is not here, phone us — a clinician answers scheduling questions personally between 12:00 and 1:00p.
Visits & logistics
Getting seen
Fifty-five minutes: full-mouth digital x-rays, intraoral photos, a periodontal chart, bite assessment, and a plan review with written pricing. Cleaning is scheduled separately unless your gum health allows it the same day.
Within 48 hours for exams, and same-day for genuine emergencies. Call by 3:00p and we will find you something that week.
Yes. Our pediatric wing starts with first visits around age one, and families can be booked back-to-back in adjacent operatories.
Free covered garage under the building, level P2, with elevator access to the suite. Light rail: East/West Blvd station, four-minute walk.
Cost
Insurance & payment
Most major insurance is accepted — list the plans you are in-network with here. Out-of-network plans are filed on your behalf at the same chair-side estimate.
Third-party financing is available for larger plans, alongside an in-house membership plan for uninsured patients covering routine cleanings, x-rays and a discount on treatment.
Always. Every plan is presented as a written, itemised estimate with your insurance portion applied and the monthly figure if you finance.
We sequence by urgency: stabilise disease and pain first, defer elective work, and revisit the plan at each recall. Nothing is bundled to force a bigger yes.
Treatment
Clinical questions
It depends on whether grafting is required and what sits on top. The implants page lists our current ranges, and your consult replaces them with a written figure.
Our average adult case finishes in around 11 months with aligner changes every 7–10 days. Complex bite corrections can run considerably longer.
Nitrous oxide is offered for any appointment, and oral or IV sedation is available for longer surgical visits after a medical review.
Usually. We hold emergency slots daily until 4:00p. Call first so we can triage by phone — it often changes which clinician you see and how long you wait.
Yes, endodontics is handled on site with rotary instrumentation. Most single-canal cases finish in one 90-minute visit.